SMART CITY

Smart City Facilitators: Sustainable E-commerce Fulfilment

24 May 2021

Given the last-mile efficiency problem and the tremendous growth of parcels due to the rise of e-commerce, the use of parcel lockers are fast becoming familiar sights as retailers and logistics providers look for more efficient and cost-effective ways to deliver packages. Pakpobox, which began operating in Hong Kong in November 2014, has been a pioneer in optimizing deliveries through a network of intelligent parcel lockers. More

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Smart City Facilitators: Enhancing Customer Experience with AI Chatbot

03 May 2021

Businesses are becoming increasingly reliant on artificial intelligence (AI) to automate business functions. AI-powered chatbots are more frequently adopted to replace human chat service agents to automate customer support. In view of the opportunities presented by the use of AI in customer services, HKTDC Research conducted an interview with Set Sail Software to get insights on the benefits and applications of AI chatbots across industries. More

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Information and Communications Technology Industry in Hong Kong

18 March 2021

Hong Kong's role as a leading business centre in the Asia-Pacific region owes much to its advanced telecommunications infrastructure. The role of telecommunications is especially vital to Hong Kong's competitiveness in this age of electronic commerce. In 2019, the information and communications industry generated HK$95.6 billion (US$12.3 billion) of value added and accounted for 3.5% of Hong Kong’s GDP. More

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Smart City Facilitators: Robotising the Food and Beverages Sector

16 February 2021

For better or worse, robots are becoming entrenched in retail’s day-to-day operations and taking on greater roles. In Hong Kong, a tea shop is also addressing the manpower challenges facing the food and beverages (F&B) industry by employing an automated alternative: robotic arms that can prepare fruit tea in just 20 seconds. More

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Smart City Development: New Retail Experiences

18 January 2021

The development of smart cities gives rise to the expansion of big data and the extensive use of technologies, which play a pivotal role in bringing new approaches to retail management and shopping experiences. In particular, the application of technological solutions creates the possibility of transforming conventional brick-and-mortar outlets into interactive points of sale and opens up a series of new retail experiences. More

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Navigating Covid-19: An Intelligent Building Inspector

04 January 2021

Using AI, wireless sensing and robotic technologies, Hong Kong-based RaSpect Intelligence Inspection Limited offers low-cost, high-efficiency building inspection solutions, thereby advancing the sustainable development of smart and safe cities in Hong Kong and beyond. More

Market Opportunities

Hong Kong SMEs win policy support

26 November 2020

The Chairman of the Hong Kong Trade Development Council (HKTDC) Dr Peter K N Lam on Wednesday welcomed the economic support measures to help Hong Kong’s small-and-medium sized enterprises (SMEs) unveiled in the latest Policy Address by the city’s leader. More

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Role of Hong Kong in Greater Bay Area Testing and Certification Sector

18 November 2020

Hong Kong’s testing, inspection and certification (TIC) industry has boomed since the 1980s. Joseph Poon, Chairman of the Hong Kong Association for Testing, Inspection and Certification Ltd, believes the Hong Kong government should collaborate with private companies to devise and set new standards for innovative services and products on which international testing and certification criteria have yet to be formulated, and promote them in the GBA and the international community. More

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Hong Kong’s Future Development Direction: An Innovation and Technology Interchange

17 November 2020

To spur the growth of the innovation and technology (I&T) industry, the Hong Kong government has increased investment in hardware facilities such as the Hong Kong Science Park and Cyberport. Having consolidated the insights and comments given by senior business executives in various sectors in the GBA, PricewaterhouseCoopers Advisory Services Limited (PwC) has put together a raft of proposed measures for enhancing Hong Kong’s status as an innovation and technology interchange. More

Market Opportunities

SmartBiz Expo, Franchising Show

16 November 2020

The HKTDC Hong Kong International Franchising Show gives businesses the opportunity to check out brands and licences from around the world. More

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