The work-from-home trend and a desire to shrink their carbon footprints has led many Hong Kong firms to switch to paperless workflow management and adopt a digital transformation. For example, since July the Hong Kong Stock Exchange has required that initial public offerings must be paperless, while AS Watson has spent HK$900 million (US$115 million) on technology this year to accelerate its digital transformation and deliver an online-to-offline (O2O) platform strategy. More